Our charges may vary depending on the agreement we have with you, so it's best to get in touch with us to confirm. However, we believe in honesty and transparency so here’s a list of what you can typically expect to pay:

Let and Rent Collection Service

Tenancy set-up fee £390 inc VAT

4.5% of the monthly rent (5.4% inc VAT)

Let and Essential Management Service

Tenancy set-up fee £325 inc VAT

10% of the monthly rent (12% inc VAT)

Let and Premium Management Service

Tenancy set-up fee £325 inc VAT

15% of the monthly rent (18% inc VAT)

Other Services and Charges

Inventory and Schedule of Condition - An inventory report is defined as the "Production of the Schedule of Condition", in reality this is a detailed description of the condition of each room and its fixtures and content, as well as extensive photos. In the event of a dispute over the Dilapidations Assessment at the end of the tenancy, it is crucial that there is an accurate inventory report and ideally this should be prepared by someone independent. We strongly recommend having such a report in place and can arrange this for you on request (see table below for costs).

Dilapidations - Landlords have a right to be compensated for dilapidations and damage caused by a tenant during their tenancy where a tenant has breached their contractual obligations. Breaches generally relate to reinstatement, redecoration, repair and damage. Allowances must be made for 'fair wear and tear'. If a claim is to be made against the tenant, a Schedule of Dilapidations must be made, comparing it with the Schedule of Condition from the start of the tenancy, to record the alleged breaches of contract and identify appropriate remedies. In the event of a dispute with the tenant, this report would form the basis of legal proceedings if neither party is able reach an amicable settlement. If requested, a dilapidations assessment can be completed for you at check-out.

Please click here to view and download our full Landlord Fee Schedule.

Client Money Protection

Webb & James is a member of ARLA Propertymark, the Propertymark Client Money Protection (CMP) Scheme, follow the link to read the Propertymark Conduct and Membership Rules.

A copy of our Client Money Protection Certificate is here.

Redress Scheme 

Webb & James is a member of the The Property Ombudsman redress service. A copy of our membership can be seen here.

Rent Smart Wales

Webb and James is a licensed agent under Rent Smart Wales. A copy of our license can be seen here.