Privacy Policy
Webb & James Stays — Holiday Let Management Contact: stays@webbandjames.co.uk | Company Number: 11516038
Last updated: May 2026
Who we are Webb & James Stays is a holiday let management company operating in the Forest of Dean and Wye Valley. We are committed to protecting your personal data and being transparent about how we use it.
What data we collect We may collect the following personal information:
- Your name, email address and phone number when you submit an enquiry via our contact form
- Your name, email address and any booking details when you book a consultation via Calendly
- Anonymous browsing data collected via Google Analytics (pages visited, time on site, device type)
How we use your data We use your data to:
- Respond to your enquiries about our holiday let management services
- Confirm and manage consultation bookings
- Improve our website based on anonymous usage data
We will never sell your data to third parties or use it for unsolicited marketing without your consent.
Third party services We use the following third party services which may process your data:
- Calendly — for booking consultations. View their privacy policy at calendly.com/privacy
- Google Analytics — for anonymous website analytics. View Google’s privacy policy at policies.google.com/privacy
- WPForms — for processing contact form submissions
Cookies Our website uses cookies to improve your experience and collect anonymous analytics data via Google Analytics. You can disable cookies in your browser settings at any time.
How long we keep your data We retain enquiry and contact data for up to 24 months. You can request deletion of your data at any time by contacting us.
Your rights Under GDPR you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to how we process your data
- Withdraw consent at any time
To exercise any of these rights please contact us at stays@webbandjames.co.uk and we will respond within 30 days.
Changes to this policy We may update this policy from time to time. The latest version will always be available on this page.